Privacy policy.

The website lafabriquegenerale.com is published by Captain, a French SAS with a share capital of €106,380, 293 boulevard Saint-Denis, 92400 Courbevoie · RCS Nanterre 984 422 519 (see the legal notice).

For any question about your personal data: contact@lafabriquegenerale.com.

Quote requests: the information you send through the contact form: identity, contact details (email, phone), organisation, nature and date of your project, as well as where your visit came from (campaign source, landing page), so we know through which channel your enquiry reached us.

Browsing: anonymous visit statistics produced by our own tools and stored on our servers (audience measurement exempt from consent under CNIL rules, never shared), and, only with your consent, audience-measurement and advertising-performance data sent to our partners (page views, interactions, campaign identifiers). See the Cookies section below.

Your data is used to handle your quote request, organise your event and manage the client relationship. It is never sold.

Technical service providers (processors): website hosting by Vercel, secure storage of enquiries by Supabase, sending of confirmation emails by Resend. These providers process data on our behalf and under our instructions.

Measurement and advertising partners (only with your consent): Google (Tag Manager, Google Ads: conversion measurement and campaign performance), Meta and OpenAI (pixels with your consent; the measurement of quote requests coming from their ads is, however, sent from our servers on the basis of our legitimate interest, without cookies). Contact details are sent to them in hashed form, never in clear text.

Phone call tracking (Dexem, no cookies): to measure calls generated by our advertising campaigns, the number displayed on the website may be replaced by a tracking number. This system works without cookies but keeps an anonymous session in your browser for 30 minutes (random identifier, landing page, referring site, ad click identifier), which is sent to Dexem to link the call to the campaign. It is based on our legitimate interest in measuring the effectiveness of our ads and does not allow us to identify you or track you across other websites.

Quote requests and the related correspondence are kept for the duration of the commercial relationship, then for a maximum of 3 years after the last contact for prospecting purposes.

Your cookie choice is kept for 6 months, after which you will be asked again.

In accordance with French Law no. 78-17 of 6 January 1978 as amended (Informatique et Libertés) and the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), the processing carried out is based on pre-contractual measures (your quote request), our legitimate interest (client relationship management) and your consent (measurement and advertising cookies).

The French data protection authority, the Commission nationale de l'informatique et des libertés (CNIL), can be reached at www.cnil.fr.

You have the right to access, rectify, erase, object to, restrict and port the data concerning you, as well as the right to withdraw your consent at any time.

These rights may be exercised by email to contact@lafabriquegenerale.com or by post to Captain. You may also lodge a complaint with the CNIL.